Service :

Chatbot

Overview

Developed a chatbot for Blubag, designed to simplify luggage tracking and delivery processes. The chatbot provides 24/7 instant support, reducing reliance on traditional customer service. If not able to answer the question transfer you to customer support

This smart assistant is designed to revolutionize luggage tracking and delivery experiences by providing instant, 24/7 support—no more waiting for customer service responses.

Core Features:

  • Track Your Luggage – Stay informed about your bag’s location anytime.

  • Modify Delivery Details – Easily update your delivery address when needed.

  • Report an Issue – Quickly let us know if something’s wrong, and we’ll handle it.

  • Talk to an Agent – Prefer to connect with a real person? Just ask!

💡 Bonus Feature: The chatbot creates a conversation summary and sends it to the customer support team along with your phone number when you request to talk to an agent. This ensures a smooth handoff and faster assistance.

If you’re looking for a chatbot solution to enhance your business, I’d love to help! Feel free to reach out.

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©2025 Mohammad Mussab. All rights reserved.

©2025 Mohammad Mussab. All rights reserved.

©2025 Mohammad Mussab. All rights reserved.

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